HopFrog is removing Linux support from Forager and MacOS is not coming now either (updated)

Update: Mentions of a Linux version have now been removed from the Steam store. According to the developer, they will not remove the Linux version and people on Linux did buy a "completed game" but it won't see any more support going forward (source). They also said the Linux version will see updates "but Linux specific bugs won't be addressed" however "gameplay balance, graphical bugs, most game crashes, etc will be fixed regardless of what your OS is" (source).

How about a kick in the teeth with your coffee this Friday morning? Well, that's what I've got for you. Developer HopFrog has announced they will be removing Linux support for Forager and Mac is no longer coming. Forager only released in April this year too.

Buried in their Q&A post on Steam was this:

Unfortunately, both Linux and Mac have proven very difficult for us to work with. Forager will no longer be available for Mac and Linux moving forward. Any plans to bring the game to Mac have now officially been canceled. This is a very difficult choice I had to make, and if you are interested in knowing why I and hundreds of other game developers are ditching Mac/Linux, take a look at this article!

I'm particularly annoyed about this one, since I consider it to be a fantastic game and gave it a very positive look. Not just that but to announce it in such an almost casual way, feels pretty uncaring about all the people that have already purchased and played it on Linux.

To get into what they linked to, it's an article talking about problems with supporting Mac due to a bunch of changes Apple are doing. It doesn't really touch on Linux and HopFrog bundling Linux into this feels quite wrong because no, hundreds of game developers are not ditching Linux that's just false.

What the linked article shows is an image from the developer Robotality for their 2014 strategy game Halfway, showing Linux at 2% sales/Mac at 4% with support requests for Linux at 30%/Mac at 50%. Sales around that mark for Linux are quite normal, any developer expecting more must have done no research. I would like to point out that Robotality themselves do continue to support Linux, with Pathway releasing in April this year.

Now onto the support requests bit. Looking over the Forager forum, the main issues on Linux seem to be the game running too fast and no gamepad support. The first issue was already solved and was a problem in Game Maker, the second is another Game Maker engine problem as YoYo Games seem to be reinventing the wheel rather than just using something like SDL 2 to get awesome gamepad support (and lots of other things not just for Linux). If you release a game on a platform that has two issues you would see if you booted it up even once, you're clearly not testing.

I've reached out to HopFrog to ask about their plans for refunds since it was not mentioned.

Additionally, I've reached out to Valve to see what they have to say about this repeating situation since that's Rust, Natural Selection 2 and now Forager that have all decided to dump Linux support after release. Not a lot of course but even one removing support is not a good look and doesn't look great on Valve either if they do nothing to help their customers out. You can argue "Steam Play" but to go over my previous point on this, the question of actual support arises once again there too and people purchased this on Linux because the developer supported the platform.