Marvel Rivals team issue a statement on recent bans for Steam Deck and macOS players

Recently it came to my attention that Marvel Rivals did a ban-wave for a whole bunch of players on macOS and some on Steam Deck (Linux) too. Now, their team have issued a statement on the situation.

While Marvel Rivals is only officially released for Windows on PC, players on Linux platforms (like Steam Deck) and macOS have been using compatibility layers like Wine and Proton to play it. Unfortunately, anti-cheat can sometimes trip-up on this, even when players aren't actually using any cheats at all.

The Marvel Rivals team issued this statement in their Discord:

Recently, we've received feedback from players regarding an issue where some individuals playing in compatibility layer programs have been mistakenly flagged as cheaters, even without using any cheating software. This has resulted in bans. We sincerely apologize for this situation and want to assure you that we do not & will not ban players who are playing fairly and without cheating.

We have identified the specific reasons behind these false bans and have compiled a list of affected players. We have lifted these bans and want to express our heartfelt apologies for the inconvenience this has caused.

Our mission is to provide all players with a fair, just, and enjoyable gaming environment. Therefore, preventing and identifying cheaters is one of our top priorities. We have invested significant manpower and resources to improve the speed and accuracy of our detection systems. With any any ongoing detection system, there is always room for improvement. We appreciate your assistance in helping us tackle this challenge. If you encounter any cheating behavior, please report it immediately; our reporting system will respond promptly. If you believe you have been wrongly banned, you can appeal to our customer support team, and we will review your case and respond in a timely manner. You can reach the support team via either in-game or in Discord!

Thank you for your understanding and support!

For once it's nice to see such a clear statement and continued support like this. This is the complete opposite to games like Apex Legends, Grand Theft Auto V, various Battlefield games and more that went and permanently blocked compatibility layers so players on Linux / Steam Deck cannot play them.

Be sure to keep checking back on our growing dedicated anti-cheat compatibility page.