I was surprised to see Dead Island Definitive Edition (and Riptide) released on Linux since Deep Silver claimed before hand it wouldn't be. After a small delay they did release it, but don't plan to support it.
The games do have issues on Linux where the mouse is super slow in the menus, graphical glitches and so on. Not all major issues, but still annoying.
I emailed them about it on their official support email they instructed me to do, and I got this sad reply:
Deep SilverDear Customer,
thank you for your inquiry.
Unfortunately there will be no further development for the Linux Version. If there are problems with the linux version, there is nothing we can do to improve he situation.
Not sure how I feel about this.
Update, they replied to me asking about why:
Deep SilverDear Customer,
thank you for your inquiry.
We don't know why - that is the information we get from the developer.
Update 2: Techland replied to me, they said speak to Deep Silver. I just did a support full circle, oh my.
TechlandDear Liam Dawe,
In accordance with our developer's agreement with the game's publisher, Deep Silver, who hold all of the assets and rights to all and any products related to the Dead Island series, we do not provide any support in regards to the aforementioned titles.
If you have any queries in relation to a Dead Island title, contact Deep Silver and they will surely provide you with the answers you seek.
Having said that, we apologize for any inconvenience caused.
So it does seem it is totally out of Techland's hands now. Confusing, as Deep Silver say it is down to the developer and Techland claim they have nothing to do with it now.
It's fantastic to get such games and I am thankful we do, but why release a game and sell it without any intention of supporting it at all? As a customer who personally purchased the new and the old editions, it frustrates me.
As a writer, it annoys me to write about this sort of thing. I would rather have 100% positive articles about how amazing this next game is, but I don't want to hide from issues games, developers and publishers have.
How do you feel about this?
I am starting to feel like the relationship between Deep Silver and Techland is becoming a bit strained. Techland recently announced they are becoming a publisher, so maybe it has ruffled the feathers of the people at Deep Silver. Article taken from GamingOnLinux.com.
0 Likes
Some you may have missed, popular articles from the last month:
The comments on this article are closed.
Update 2: Techland replied to me, they said speak to Deep Silver. I just did a support full circle, oh my.
1 Likes, Who?
Quoting: liamdaweUpdate 2: Techland replied to me, they said speak to Deep Silver. I just did a support full circle, oh my.
Could you maybe add a mark in the article, where the original news started (something like "Original story" )? I'm always reading the old part again...
Or you could somehow highlight, what the update is.
Last edited by coruun on 15 June 2016 at 5:17 pm UTC
0 Likes
Quoting: coruunI always do, i note the update with bold Update text.Quoting: liamdaweUpdate 2: Techland replied to me, they said speak to Deep Silver. I just did a support full circle, oh my.
Could you maybe add a mark in the article, where the original news started (something like "Original story" )? I'm always reading the old part again...
Or you could somehow highlight, what the update is.
0 Likes
I suppose it's the reason why GOG rejected Metro games. Companies which don't fix their bugs are jerks.
What I feel about it is simple - don't buy games from such developers / publishers which make such agreements, since they treat you like trash.
The only exception I'd make are defunct companies which can't fix their bugs (Troika for instance). Since in that case it's out of their hands. But cases like above is about being a cheapskate (i.e. Deep Silver releasing a buggy version and not wanting to spend any money on fixing it).
Last edited by Shmerl on 15 June 2016 at 5:30 pm UTC
What I feel about it is simple - don't buy games from such developers / publishers which make such agreements, since they treat you like trash.
The only exception I'd make are defunct companies which can't fix their bugs (Troika for instance). Since in that case it's out of their hands. But cases like above is about being a cheapskate (i.e. Deep Silver releasing a buggy version and not wanting to spend any money on fixing it).
Last edited by Shmerl on 15 June 2016 at 5:30 pm UTC
5 Likes, Who?
DamonLinuxPL Jun 15, 2016
Techland is only developer and all rights to Dead Island titles have publisher DeepSilver. Im asking few times Techland, and they still telling me that - ask DeepSilver because they can't too much and all things is in deepsilver decision.
At latest, Techland now (for future games) is self publisher :)
At latest, Techland now (for future games) is self publisher :)
0 Likes
psycho_driver Jun 15, 2016
Quoting: mr-eggQuoting: Segata SanshiroQuoting: mr-eggGot to love that automatic 100% GPU usage even in the menus, really nice to know this will never be fixed
<3
Oh yeah wow. Just realised I have the same (running it on pause for trading card drops). Nice...
Yea it amazes me that nobody tests stuff. This is the state of crappy reviews on Linux it's why im starting my own site :D
Why not just contribute to this one?
1 Likes, Who?
psycho_driver Jun 15, 2016
Quoting: ShmerlI suppose it's the reason why GOG rejected Metro games. Companies which don't fix their bugs are jerks.
What bugs were in the Metro Redux ports? The only problem I had was it didn't like my custom alsa setup. I played through both games and was happy with the performance and stability.
1 Likes, Who?
Well, from the Steam store page:
QuoteNow on Linux & SteamOS!Plus, it still has the Linux logo, so claiming to sell something with no support, after boldly announcing support is outright fraud. They're taking the piss. One to avoid.
We are happy to announce that Dead Island Definitive Edition and Dead Island: Riptide Definitive Edition now support Linux & SteamOS!
0 Likes
Segata Sanshiro Jun 15, 2016
Quoting: mr-eggYea it amazes me that nobody tests stuff. This is the state of crappy reviews on Linux it's why im starting my own site :D
You would need a lot of time and a lot of hardware for it to be anywhere near as good as GOL. Just contribute here.
1 Likes, Who?
dmacofalltrades Jun 15, 2016
If you release a game for a platform, you should be in a position to support that platform. This is the type of customer service that is so poor, it just befuddles me. How can anyone think this kind of behavior is acceptable? 'We took your money, but we won't guarantee our product will work for you. #dealwithit.'
After this article, it's safe to say Deep Silver not only lost any chance of me purchasing these games, but they've also made me weary of buying anything else they release. Nice one, guys.
After this article, it's safe to say Deep Silver not only lost any chance of me purchasing these games, but they've also made me weary of buying anything else they release. Nice one, guys.
0 Likes
Patreon
PayPal
See more from me