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I was surprised to see Dead Island Definitive Edition (and Riptide) released on Linux since Deep Silver claimed before hand it wouldn't be. After a small delay they did release it, but don't plan to support it.

The games do have issues on Linux where the mouse is super slow in the menus, graphical glitches and so on. Not all major issues, but still annoying.

I emailed them about it on their official support email they instructed me to do, and I got this sad reply:
Deep SilverDear Customer,

thank you for your inquiry.

Unfortunately there will be no further development for the Linux Version. If there are problems with the linux version, there is nothing we can do to improve he situation.

Not sure how I feel about this.

Update, they replied to me asking about why:
Deep SilverDear Customer,

thank you for your inquiry.

We don't know why - that is the information we get from the developer.


Update 2: Techland replied to me, they said speak to Deep Silver. I just did a support full circle, oh my.

TechlandDear Liam Dawe,

In accordance with our developer's agreement with the game's publisher, Deep Silver, who hold all of the assets and rights to all and any products related to the Dead Island series, we do not provide any support in regards to the aforementioned titles.

If you have any queries in relation to a Dead Island title, contact Deep Silver and they will surely provide you with the answers you seek.

Having said that, we apologize for any inconvenience caused.

So it does seem it is totally out of Techland's hands now. Confusing, as Deep Silver say it is down to the developer and Techland claim they have nothing to do with it now.

It's fantastic to get such games and I am thankful we do, but why release a game and sell it without any intention of supporting it at all? As a customer who personally purchased the new and the old editions, it frustrates me.

As a writer, it annoys me to write about this sort of thing. I would rather have 100% positive articles about how amazing this next game is, but I don't want to hide from issues games, developers and publishers have.

How do you feel about this?

I am starting to feel like the relationship between Deep Silver and Techland is becoming a bit strained. Techland recently announced they are becoming a publisher, so maybe it has ruffled the feathers of the people at Deep Silver. Article taken from GamingOnLinux.com.
Tags: Editorial
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About the author -
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I am the owner of GamingOnLinux. After discovering Linux back in the days of Mandrake in 2003, I constantly came back to check on the progress of Linux until Ubuntu appeared on the scene and it helped me to really love it. You can reach me easily by emailing GamingOnLinux directly.
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55 comments
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Liam Dawe Jun 15, 2016
Quoting: mr-egg
Quoting: Segata Sanshiro
Quoting: mr-eggGot to love that automatic 100% GPU usage even in the menus, really nice to know this will never be fixed

<3

Oh yeah wow. Just realised I have the same (running it on pause for trading card drops). Nice...

Yea it amazes me that nobody tests stuff. This is the state of crappy reviews on Linux it's why im starting my own site :D
*gets pitchfork out* ;) just kidding
coruun Jun 15, 2016
Quoting: liamdaweI always do, i note the update with bold Update text.
But you don't mark the end of the update.

See for example this article on PCGamesN. They mark the update as Update [date] and the original story below as Original story. Something along these lines would be nice. :)
darkszluf Jun 15, 2016
QuoteHow do you feel about this?

I'm glad that I've waited.
m2mg2 Jun 15, 2016
Those of you with problems in the menu, do you have vsync on? When I turn on vsync the menu becomes almost unusable, but with it off it is just fine. This may be because I have a GYSNC card and monitor with GSYNC on, but I never had to do this with any other games.

As far as support, even in Windows support is often pretty bad for games that are supported. I think the quality of support in general these days is piss poor. Seems like a lot of indie games have better support than the big companies. I'm more worried that whoever was porting the Techland games has left and no more Techland games will have linux support... I mean versions.

Hopefully they are just going through a lot of changes and will get their heads out of their *****.
Liam Dawe Jun 15, 2016
Quoting: coruun
Quoting: liamdaweI always do, i note the update with bold Update text.
But you don't mark the end of the update.

See for example this article on PCGamesN. They mark the update as Update [date] and the original story below as Original story. Something along these lines would be nice. :)
Will think on it for future stuff.
dubigrasu Jun 15, 2016
Well, shitty/evil DS/Techland or not I'm not gonna burn any bridge for now.
I still have three awesome games from them, so not ready for the hate.
Just my opinion.
Inspector_Gidget Jun 15, 2016
I know we're all really upset with Deep Silver right now... but!

I don't think it's good for Linux gaming for someone to commit to never buying another product from them again. I'm not saying I won't consider the fact that this crap went on when purchasing one of their games, because I definitely will. I love Linux more than I dislike the publisher, so I'll continue to at least give them consideration in the future.
D34VA_ Jun 15, 2016
Quoting: InspectorGidgetI know we're all really upset with Deep Silver right now... but!

I don't think it's good for Linux gaming for someone to commit to never buying another product from them again. I'm not saying I won't consider the fact that this crap went on when purchasing one of their games, because I definitely will. I love Linux more than I dislike the publisher, so I'll continue to at least give them consideration in the future.

Agreed! People can have a change of heart.
Liam Dawe Jun 15, 2016
Quoting: InspectorGidgetI know we're all really upset with Deep Silver right now... but!

I don't think it's good for Linux gaming for someone to commit to never buying another product from them again. I'm not saying I won't consider the fact that this crap went on when purchasing one of their games, because I definitely will. I love Linux more than I dislike the publisher, so I'll continue to at least give them consideration in the future.
Indeed, this should apply to all developers. If they do release a game they support well, why not buy it.
Segata Sanshiro Jun 15, 2016
Quoting: liamdawe
Quoting: InspectorGidgetI know we're all really upset with Deep Silver right now... but!

I don't think it's good for Linux gaming for someone to commit to never buying another product from them again. I'm not saying I won't consider the fact that this crap went on when purchasing one of their games, because I definitely will. I love Linux more than I dislike the publisher, so I'll continue to at least give them consideration in the future.
Indeed, this should apply to all developers. If they do release a game they support well, why not buy it.

It's a shame when a publisher isn't doing their job and it tarnishes the name of the developer, which is what may or may not have happened here. We don't really know what goes on behind closed doors, but Deep Silver and Techland do have a bit of a turbulent history.

I like to follow a "give the benefit of the doubt" policy with companies who support Linux. I can only think of one or two developers who I find their actions to be scummy enough to not buy from them, though still open to them redeeming themselves.
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