You might remember a heated topic recently that the GOG version of 'Armello' was renamed to 'Armello DRM-Free Edition' and it won't be getting the DLC. It seems GOG are offering refunds now.
Writing on the forum post a GOG staff member said this:
I still think it's crazy to lock out users like that on one particular store, but it's nice to see GOG offer refunds. It's the right thing to do after all, since they essentially have a poorly supported inferior version of the game. It gets updated late, won't get DLC and certain online features.
They actual developer of Armello posted on Steam about the issue:
I don't want to automatically assume anything, but the reply here sounds really odd. It's true we don't know about their processes, but considering plenty of others have DLC on GOG it's just really damn weird.
They also claim it has nothing to do with piracy, as a lot of people were claiming the developers were doing it to keep it locked to Steam to prevent piracy of the DLC.
Nice to see refunds being offered, but still sad to see GOG get essentially shafted by a developer.
Thanks for the info Luke!
Writing on the forum post a GOG staff member said this:
QuoteHey everyone, a short announcement:
Due to changes to the GOG.com version of Armello and the fact that some online functionalities and future content for the game will not be available on GOG.com, we want to make sure all prior owners have a choice. If you feel that the current version of Armello is not something you wished for back when you bought the game - please contact our support team for a refund.
I still think it's crazy to lock out users like that on one particular store, but it's nice to see GOG offer refunds. It's the right thing to do after all, since they essentially have a poorly supported inferior version of the game. It gets updated late, won't get DLC and certain online features.
They actual developer of Armello posted on Steam about the issue:
QuoteJust because another studio or game has DLC on DRM Free, doesn't mean it's immediately a possibility for us or Armello. Assuming as much is incredibly naive. Every team's processes, resources, and games are innumerably different.
Almost every single piece of conjecture about ways we could have or should roll out our DLC on DRM Free have either been wildly off course or avenues we've already investigated.
Now, of course it's theoretically possible to have DLC on DRM Free, I mean, there's a robot taking selfies on Mars right now. So sure, given infinite resources and time we could undertake the task of rewriting the underlying architecture at the core of this decision, but that's straight up not feasible for a vast number of reasons that are unique to LoG, Armello, where we're standing right now and where we see Armello's future.
I don't want to automatically assume anything, but the reply here sounds really odd. It's true we don't know about their processes, but considering plenty of others have DLC on GOG it's just really damn weird.
They also claim it has nothing to do with piracy, as a lot of people were claiming the developers were doing it to keep it locked to Steam to prevent piracy of the DLC.
Nice to see refunds being offered, but still sad to see GOG get essentially shafted by a developer.
Thanks for the info Luke!
Some you may have missed, popular articles from the last month:
Quoting: Comandante oardoAccording to some people, Steam is not a DRM and never has been a DRM... Maybe these Devs are among them.As are Valve. They like to differentiate DRM and Steamworks CEG.
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I don't care what anyone, even Valve, says but Steam IS a form of DRM, close your steam account & see how many games you have still in your possession.
My account got hacked a while back & it took me nearly a month to convince Valve support to give it back to me, you know how many games I had while that went on? NONE whatsoever, that's DRM at work right there.
Last edited by lucifertdark on 12 September 2016 at 5:57 am UTC
My account got hacked a while back & it took me nearly a month to convince Valve support to give it back to me, you know how many games I had while that went on? NONE whatsoever, that's DRM at work right there.
Last edited by lucifertdark on 12 September 2016 at 5:57 am UTC
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Here's a first for gog community requests:
https://www.gog.com/wishlist/games/remove_armello_drm_free_edition_from_the_catalog_please
https://www.gog.com/wishlist/games/remove_armello_drm_free_edition_from_the_catalog_please
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I forgot to mention, when I finally got my Steam account back they told me if it got hacked again I would never get it back, I would lose everything.
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Quoting: emphyThis exactly.Quoting: ColomboSo why are people bitching about the last example even here? I thought that here is bit more intelligent community. But rather than intelligent posts, all I read here is just nonsensical bitching with make up reasons why it should be easy.
It's because the (support for the) DRM-free version got degraded after it was sold.
To call us bitching and nonsensical when you don't even understand the issue at hand is really quite dumb.
There's a massive difference to not supporting GOG, to having a version on GOG with official support and then suddenly do shit like this.
Edit: Spelling.
Last edited by Liam Dawe on 12 September 2016 at 8:10 am UTC
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QuoteThis exactly.
To call us bitching and nonsensical when you don't even understand the issue at hand is really quite dumb.
Beg me pardon, but where exactly did I showed that I don't understand the issue at hand?
Publisher/dev stopped supporting specific platform. This happens quite more often.
However, saying that devs are dumb because they can't get their DLC system work on DRM-free version is not exactly pointing at that issue. Or is it? Can you show me how I misunderstood all these bitching and they are rather serious criticism of non costumer-friendly practice?
Or you know, maybe world is not black and white? Maybe I can understand why they are doing that, while disagreeing with the practice? And not agreeing with people who voice their simple critique in form, which is not accurate at all and is missing the issue by long hand?
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Quoting: ColomboThe examples you gave are completely different issues.QuoteThis exactly.
To call us bitching and nonsensical when you don't even understand the issue at hand is really quite dumb.
Beg me pardon, but where exactly did I showed that I don't understand the issue at hand?
Publisher/dev stopped supporting specific platform. This happens quite more often.
Armello is already on GOG and still is being sold on GOG, and the developers refuse to support certain features on it.
Your examples are developers who just don't have their games on the store. Again, completely different and it seems you don't get the issue, hopefully you do now.
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QuoteThe examples you gave are completely different issues.
Have you thought for a while, just a tiny second, that the examples were given to invalidate something completely different and not if certain practice is pro-customer or anti-customer?
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I think some people don't like the fact that there are disadvantages to DRM free.
If the claim is true that all the DLC content is included in the base game for multiplayer purposes, then the DLC is just a "right to use". Which is DRM and therefore can't be sold on GoG. There is no solution to this other than to take it away from the multiplayer experience. Either way, people will be unhappy.
If the claim is true that all the DLC content is included in the base game for multiplayer purposes, then the DLC is just a "right to use". Which is DRM and therefore can't be sold on GoG. There is no solution to this other than to take it away from the multiplayer experience. Either way, people will be unhappy.
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Quoting: ColomboI give up with you <_<QuoteThe examples you gave are completely different issues.
Have you thought for a while, just a tiny second, that the examples were given to invalidate something completely different and not if certain practice is pro-customer or anti-customer?
If you seriously don't understand why this is bad practice, then to be frank, you're part of the problem.
Releasing a game DRM free as promised, then pulling the rug from under customers in the form of not giving them prompt updates, DLC and online features is bollacks. Claiming it's not possible for them to do it I also still claim is bollacks. They just don't want to say the real reasoning, that's all it is.
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