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The developers of 'Ticket to Ride' have abandoned Linux support for their game

By -
Last updated: 28 Oct 2020 at 10:15 am UTC

This is a bit troublesome, the developers of Ticket to Ride have decided to abandon Linux support with no announcement.

They have removed the SteamOS icon from their Steam store page, but they haven't removed the game from your collections. The problem is that a few people have completely lost access to the game and it doesn't seem like the developer has made any attempts to fix this.

A concerned user posted in the Steam forum back in February noting they could no longer play their purchased game and the only developer reply was this:

QuoteWe have no plans to update the app with new expansions on Linux. But you should still be able to play on Linux. Otherwise please contact our support : https://asmodee.helpshift.com/a/ticket-to-ride/

No apologies offered, no simple explanation as to why and no further replies to help the users who have lost access.

More users have noticed this now too and people aren't happy it has vanished from their game library. To be fair, it sounds like they have misconfigured their Steam content depots for the game for the users who have lost access, but still, to not have it fixed in well over a month with no reply but the one list above is not good behaviour.

Another problem here is that it still lists Linux support on the Humble Store, even though they clearly plan to never support it.

This is not good, the developer Days of Wonder is one to stay away from with attitudes like this, unless they have a sudden turn-around and start properly communicating.

As expected, their reviews are being hit due to dropping Linux support with most on the actual Steam store now showing as negative due to this.

Article taken from GamingOnLinux.com.
Tags: Steam | Apps: Ticket to Ride
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I am the owner of GamingOnLinux. After discovering Linux back in the days of Mandrake in 2003, I constantly checked on the progress of Linux until Ubuntu appeared on the scene and it helped me to really love it. You can reach me easily by emailing GamingOnLinux directly. You can also follow my personal adventures on Bluesky.
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const 28 Mar 2017
Just checked in my library and its no longer showing under Linux. Cannot install the game.

I may just (for the very first time) request a steam refund.

As stated above: Just today, I was able to install and play this game through steam.

Please, don't let us be a community to flame and point fingers before clarifying. Give those guys a chance to fix things and politly inform them that you have issues if you have issues.

It was clearly not their plan to delete the game from every linux users library. They just decided to not add new dlc for us. All other problems did probably happen by accident, so give them a chance to fix it while staying the good guys that ported their game long before gaming on linux got close to 1% user base.


After doing some further investigation it appears that I would face an uphill struggle to get a refund as I brought this particular game in October 2012. This was before I moved to the linux platform so I am not sure if linux/steam os was supported at this time.

I have tried setting the game to download the linux beta but this did not work. I may have a linux download of the game on another hard drive but will need to investigate.

I am open to developer/valve offering a solution to this problem though but my patience is running thin as I have been unable to play this for sometime now.

I'm not sure you need to switch to the beta, anyway. For me it was a simple "press install" today and I'm sure I never opted for a beta for this game. Something's hit and miss here.
Leopard 28 Mar 2017
I understand if they don't want (or don't have the resources) to put more DLC to Linux users. But why drop support entirely?

I don't think they actually want to drop support for the platform entirely. If you read the reply from the developer, you will find that he only mentions no plans for new dlc.

If enough people hint them that the base-game works for some and not for others, they might be willing to do something.
If we start a real flamewar on them they might just block.

Remember these people were really early in the linux game, we definitely owe them some respect for that.

If you look at the game page,you can see they removed SteamOS icon and they removed system reqs for Linux-SteamOS.Only Win and Mac is available.
wolfyrion 28 Mar 2017
Well it plays fine on my Linux machine... lucky.. :D
thelimeydragon 28 Mar 2017
It's very simple. The Linux depot is missing (removed) from SubID: 14791, which seems to be the package you get/have if you bought directly from Steam. All the other packages still have the Linux depot meaning it's still installable/downloadable if you got it via humble sale, etc.

It actually got removed 3 months ago: https://steamdb.info/sub/14791/history/

Other subs here: https://steamdb.info/app/108200/subs/


It probably got removed in error. The dev probably just wanted to remove the support icon but in doing so removed the game from Linux user's game list (the ones who bought it directly form steam). However I assume it still shows up in the All Games list. So they havn't removed the rights to have the game, just the ability to download it/play it.


Last edited by thelimeydragon on 28 Mar 2017 at 4:53 pm UTC
ProfessorKaos64 28 Mar 2017
Fortunately,I can make a good bet someone on Tabletop Simulator's workshop has a mod for this already or will have one.
const 28 Mar 2017
Fortunately,I can make a good bet someone on Tabletop Simulator's workshop has a mod for this already or will have one.

Well I can't play Tabletop Simulator with my mom, as she neither has a pc with enough horsepower nor will enjoy the interface.
I argue this while I still can play Ticket to Ride both on Linux and my tablet, but just as a reminder - Tabletop Simulator is not for everyone.

I'm actually working on a little Unity2D implementation of an online-multiplayer table, that will let you create and import basically every card/boardgame (that's not physics based) but will hopefully have a cleaner interface and should work on mobile and desktop all the same. No 3D/physics, as I consider those unnecessary for this type of games. Basic online cardgaming already works, but I'll take my time to properly finish it.
thelimeydragon 28 Mar 2017
Fortunately,I can make a good bet someone on Tabletop Simulator's workshop has a mod for this already or will have one.

Mods for it exist but they will never exist on the workshop long as the game gets taken down by DoW for copyright infringement all the time. You have to ask around for people to send you the save.
saildata 29 Mar 2017
Fortunately,I can make a good bet someone on Tabletop Simulator's workshop has a mod for this already or will have one.

Mods for it exist but they will never exist on the workshop long as the game gets taken down by DoW for copyright infringement all the time. You have to ask around for people to send you the save.

If there's enough community support, that's where you get the "open" version of games that use the original game assets. Obviously that's a ton of dev time and effort, but it's turned out some amazing games.

I really wish they would reconsider on TTR; I was wanting to play this since I played the original back in HS? College? great board game...

Edit: Wrote 'bash' instead of 'back' .. all work no play :)


Last edited by saildata on 29 Mar 2017 at 1:10 pm UTC
Motionshot 29 Mar 2017
Or maybe you could dig a little deeper into what people actually want before posting stuff like this? Because what bothers most people is not so much the fact that they may have made a mistake which led to the disappearance of the game from users' libraries, it's the fact they DON'T communicate at all. They don't respond on Steam and even worse: they don't respond to users' emails sent to their support staff.

I agree with you that a flamewar is not the solution, but I'm pretty sure you can agree with me as well that they should at least respond to emails sent to their support staff, 'cause making a mistake is one thing, but not communicating at all is inexcusable. (even a "we're working on it" answer would be better than keeping silent)

Just checked in my library and its no longer showing under Linux. Cannot install the game.

I may just (for the very first time) request a steam refund.

As stated above: Just today, I was abled to install and play this game through steam.

Please, don't let us be a community to flame and point fingers before clarifying. Give those guys a chance to fix things and politly inform them that you have issues if you have issues.

It was clearly not their plan to delete the game from every linux users library. They just decided to not add new dlc for us. All other problems did probably happen by accident, so give them a chance to fix it while staying the good guys that ported their game long before gaming on linux got close to 1% user base.


Last edited by Motionshot on 29 Mar 2017 at 9:40 am UTC
Werzaz 29 Mar 2017
I'm actually working on a little Unity2D implementation of an online-multiplayer table, that will let you create and import basically every card/boardgame (that's not physics based) but will hopefully have a cleaner interface and should work on mobile and desktop all the same. No 3D/physics, as I consider those unnecessary for this type of games. Basic online cardgaming already works, but I'll take my time to properly finish it.

As an alternative to Tabletop Simulator, there is always the VASSAL engine, which sounds very similar to what you are working on. The interface isn't always super clean but that depends more on the design of the board game module.
const 29 Mar 2017
I'm actually working on a little Unity2D implementation of an online-multiplayer table, that will let you create and import basically every card/boardgame (that's not physics based) but will hopefully have a cleaner interface and should work on mobile and desktop all the same. No 3D/physics, as I consider those unnecessary for this type of games. Basic online cardgaming already works, but I'll take my time to properly finish it.

As an alternative to Tabletop Simulator, there is always the VASSAL engine, which sounds very similar to what you are working on. The interface isn't always super clean but that depends more on the design of the board game module.

Didn't know this exist. Will take a look.

Edit: did take a look and it's absolutely not what I'm working on. My implementation should let users create the games themselves, share them how they like and looks like 20 years younger :)


Last edited by const on 29 Mar 2017 at 2:57 pm UTC
const 29 Mar 2017
Or maybe you could dig a little deeper into what people actually want before posting stuff like this?

Did I hurt somebody with my post?
I totally agree that their current behaviour looks bad. Really.
Just wanted to point out there might be various reasons for what we currently see. And DoW as a company used to be one of the good guys for more then 4 years. While other companies totally neglected us, they offered perfect support.

From what I learned while working at big corporations, we might just be part of an internal conflict. Maybe DoW didn't want to stop supporting linux and Asmodee made the decision over their heads. Now they let it escalate to get permission to fix it.

In that case, it might actually be good to start writing more bad reviews :D
Werzaz 29 Mar 2017
I'm actually working on a little Unity2D implementation of an online-multiplayer table, that will let you create and import basically every card/boardgame (that's not physics based) but will hopefully have a cleaner interface and should work on mobile and desktop all the same. No 3D/physics, as I consider those unnecessary for this type of games. Basic online cardgaming already works, but I'll take my time to properly finish it.

As an alternative to Tabletop Simulator, there is always the VASSAL engine, which sounds very similar to what you are working on. The interface isn't always super clean but that depends more on the design of the board game module.

Didn't know this exist. Will take a look.

Edit: did take a look and it's absolutely not what I'm working on. My implementation should let users create the games themselves, share them how they like and looks like 20 years younger :)

Well, I agree that the graphics could be more modern but users can in fact create their own game modules (not sure where you got the impression they couldn't), which are just files that can easily be distributed.
const 29 Mar 2017
Well, I agree that the graphics could be more modern but users can in fact create their own game modules (not sure where you got the impression they couldn't), which are just files that can easily be distributed.

Sorry, seems like I misunderstood that part. And kudos to the project as well as tabletop simulator. Anyway, it's not really holding me back from my project.


Last edited by const on 29 Mar 2017 at 7:38 pm UTC
Micromegas 30 Mar 2017
If a developer can remove a purchased game from your library (by mistake or on purpose) and it's not possible to get a refund than this looks indeed very disconcerting. This undermines the trustworthiness not only of the game developer but more importantly of Steam/Valve itself. Therefore it seems important to further investigate this story.
saildata 30 Mar 2017
If a developer can remove a purchased game from your library (by mistake or on purpose) and it's not possible to get a refund than this looks indeed very disconcerting. This undermines the trustworthiness not only of the game developer but more importantly of Steam/Valve itself. Therefore it seems important to further investigate this story.

Yes. I was glancing over a terms of service for a game earlier before posting a requested performance guide. I wanted to know about what needed to be included.. long story long I came to a part that said, "we can delete the game from your computer at any point".

Maybe it was a bad translation, or maybe they meant through an invalidation method on Steam, but the words made me realize that (1) people are weird and (2) they say and do anything to feel in control.

I'm glad this story has lasted a while and struck a chord with some people. It's takes many speaking as one to get anything changed. Maybe not this game, but perhaps it will prevent the next one.

I think companies are just know learning that the Linux gaming community is different and unique from any other platform and we stick together. Ok enough of my Emmy speech :P just wanted to take a break from what I was working on to share that story from today and say y'all are awesome --
lucifertdark 30 Mar 2017
If a developer can remove a purchased game from your library (by mistake or on purpose) and it's not possible to get a refund than this looks indeed very disconcerting. This undermines the trustworthiness not only of the game developer but more importantly of Steam/Valve itself. Therefore it seems important to further investigate this story.

Yes. I was glancing over a terms of service for a game earlier before posting a requested performance guide. I wanted to know about what needed to be included.. long story long I came to a part that said, "we can delete the game from your computer at any point".

Maybe it was a bad translation, or maybe they meant through an invalidation method on Steam, but the words made me realize that (1) people are weird and (2) they say and do anything to feel in control.

I'm glad this story has lasted a while and struck a chord with some people. It's takes many speaking as one to get anything changed. Maybe not this game, but perhaps it will prevent the next one.

I think companies are just know learning that the Linux gaming community is different and unique from any other platform and we stick together. Ok enough of my Emmy speech :P just wanted to take a break from what I was working on to share that story from today and say y'all are awesome --
On a side note & directly linked to your post, this morning I have 1 less game in my Steam Library, something was removed overnight by "them" & I have no idea which game it was that was removed as I've had no messages about it from anyone. Damn annoying if it's one I paid for.
saildata 31 Mar 2017
[...]On a side note & directly linked to your post, this morning I have 1 less game in my Steam Library, something was removed overnight by "them" & I have no idea which game it was that was removed as I've had no messages about it from anyone. Damn annoying if it's one I paid for.

Wow. I'm sorry to hear that! That makes me think I need to spend the five minutes to set up cron to snapshot/diff the list of my games. Has it really come to this? But seriously, I thought that the whole "you're not actually the owner of said software, we are" was something I left back in Windows 7... I argue that we can have the latest game and software without childish crap like this happening. Apparently they truly can reach through the dark webs and yank back all the bits : /

Have you contacted Steam? Not saying that acting naive helps.. but if it was your favorite game.. and you let them know that.. what's the worst that could happen? They take another?!

I know for Hitman, I couldn't get it to launch without a connection, but if the connection by chance was lost once in the game (dang ethernet cable just falls right out!) it gave me all sorts of hell about "are you sure you want to play without an internet connection?!"

Are the days gone where we are not both the consumer and the product? I understand the need for consumer analytics to better understand patterns, behaviors, and other important metrics.. but at some point companies must realize that they can't have every data point they want. Hire good analysts who can infer with some sort of accuracy the stuff you're not getting because you're doing right by the consumer. For me, I'm much less likely to go out of my way to block it if you just ask for permission instead of taking it for granted. Show me what I, or the community, gains by agreeing to accept the intrusion. And let's not kid anyone here - a checkbox for a 5000 word agreement at checkout doesn't cut it.

Some might argue that games and software would be more expensive without the current distribution model.. Ok, then offer two prices: one for those that want to own the product outright and perhaps play without broadband, and a second "normal" price as it is now. Surely the company knows the value of the data, if not, then why collect it in the first place?! That's the idea behind "club" cards at grocery stores.. I get $0.50 off my Lucky Charms and they get their Q2 forecast for people matching my consumer group.

I'm interested to know how it turns out -- good luck!
lucifertdark 31 Mar 2017
Wow. I'm sorry to hear that! That makes me think I need to spend the five minutes to set up cron to snapshot/diff the list of my games. Has it really come to this? But seriously, I thought that the whole "you're not actually the owner of said software, we are" was something I left back in Windows 7... I argue that we can have the latest game and software without childish crap like this happening. Apparently they truly can reach through the dark webs and yank back all the bits : /

Have you contacted Steam? Not saying that acting naive helps.. but if it was your favorite game.. and you let them know that.. what's the worst that could happen? They take another?!

I know for Hitman, I couldn't get it to launch without a connection, but if the connection by chance was lost once in the game (dang ethernet cable just falls right out!) it gave me all sorts of hell about "are you sure you want to play without an internet connection?!"

Are the days gone where we are not both the consumer and the product? I understand the need for consumer analytics to better understand patterns, behaviors, and other important metrics.. but at some point companies must realize that they can't have every data point they want. Hire good analysts who can infer with some sort of accuracy the stuff you're not getting because you're doing right by the consumer. For me, I'm much less likely to go out of my way to block it if you just ask for permission instead of taking it for granted. Show me what I, or the community, gains by agreeing to accept the intrusion. And let's not kid anyone here - a checkbox for a 5000 word agreement at checkout doesn't cut it.

Some might argue that games and software would be more expensive without the current distribution model.. Ok, then offer two prices: one for those that want to own the product outright and perhaps play without broadband, and a second "normal" price as it is now. Surely the company knows the value of the data, if not, then why collect it in the first place?! That's the idea behind "club" cards at grocery stores.. I get $0.50 off my Lucky Charms and they get their Q2 forecast for people matching my consumer group.

I'm interested to know how it turns out -- good luck!
I found out what it was in the end, & it's not a major problem, it's a cockup by Croteam, the Serious Sam BFE DLC was added as a separate item in the library & they've attempted to change it back to a proper DLC & it's removed it entirely from my library, not a major problem as I said, they'll get it fixed eventually.
saildata 31 Mar 2017
I found out what it was in the end, & it's not a major problem, it's a cockup by Croteam, the Serious Sam BFE DLC was added as a separate item in the library & they've attempted to change it back to a proper DLC & it's removed it entirely from my library, not a major problem as I said, they'll get it fixed eventually.
Thank you, sir. Looks like it's affecting several titles.

Mine was an issue with another game.. I'll have a chance to look at it when I get home later.. hopefully it's resolved or just reselecting the beta..

It wasn't actually downloaded on that computer, I just noticed in my library that there was a message that it was no longer compatible.
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