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PayPalThis is a bit troublesome, the developers of Ticket to Ride have decided to abandon Linux support with no announcement.
They have removed the SteamOS icon from their Steam store page, but they haven't removed the game from your collections. The problem is that a few people have completely lost access to the game and it doesn't seem like the developer has made any attempts to fix this.
A concerned user posted in the Steam forum back in February noting they could no longer play their purchased game and the only developer reply was this:
QuoteWe have no plans to update the app with new expansions on Linux. But you should still be able to play on Linux. Otherwise please contact our support : https://asmodee.helpshift.com/a/ticket-to-ride/
No apologies offered, no simple explanation as to why and no further replies to help the users who have lost access.
More users have noticed this now too and people aren't happy it has vanished from their game library. To be fair, it sounds like they have misconfigured their Steam content depots for the game for the users who have lost access, but still, to not have it fixed in well over a month with no reply but the one list above is not good behaviour.
Another problem here is that it still lists Linux support on the Humble Store, even though they clearly plan to never support it.
This is not good, the developer Days of Wonder is one to stay away from with attitudes like this, unless they have a sudden turn-around and start properly communicating.
As expected, their reviews are being hit due to dropping Linux support with most on the actual Steam store now showing as negative due to this.
Article taken from GamingOnLinux.com.
lucifertdark Mar 28, 2017
Quoting: neowiz73they even have one of their main feature bullet points as: True cross-platform: players can challenge on other platforms including Steam PC and Mac, Linux, Android, iPhone and iPadThat would be false advertising over here in the UK as well, Trading Standards would have a field day with this one.
that would constitute false advertising in the US. I'm sure if people sent a support request through steam they would most likely get a refund. but hard to say really.
http://steamcommunity.com/app/108200/discussions/0/152393186492272320/
I am really concerned about that. Dropping a platform is, from the beginning, unacceptable. But not even noticing the users is simply beyond my comprehension...
I love Days of Wonders, they made almost all of my favorite tabletop games, but this behavior toward Linux is completely intolerable.
I may just (for the very first time) request a steam refund.
I mean, I've played the game more than enough to not be able to get a refund, but in the end I can't play the game although I bought it!
Quoting: rafebelmontWell, I think the only place where it will hurt is in their pockets. Everyone who is feeling let down by the develper should apply for a refund right now. I know I would if I had the game.If they got it through steam good luck its fully automated no human actually reads the comments you put down and unless its been less than two weeks, a refund is not happening.
Mountain Man Mar 28, 2017
Quoting: finaldestI may just (for the very first time) request a steam refund.Last I checked, I still have the game in my library, and I do enjoy playing it, but I may ask for a refund out of principle because dropping a previously supported platform is unconscionable. I can somewhat understand not releasing future expansion packs for Linux and Mac, but dropping support entirely? There's no excuse for that. The question is, will Valve give refunds? Because a lot of us are obviously well past the 2-hours/7-days time limit.
Quoting: finaldestJust checked in my library and its no longer showing under Linux. Cannot install the game.
I may just (for the very first time) request a steam refund.
As stated above: Just today, I was abled to install and play this game through steam.
Please, don't let us be a community to flame and point fingers before clarifying. Give those guys a chance to fix things and politly inform them that you have issues if you have issues.
It was clearly not their plan to delete the game from every linux users library. They just decided to not add new dlc for us. All other problems did probably happen by accident, so give them a chance to fix it while staying the good guys that ported their game long before gaming on linux got close to 1% user base.
rafebelmont Mar 28, 2017
Quoting: constQuoting: finaldestJust checked in my library and its no longer showing under Linux. Cannot install the game.
I may just (for the very first time) request a steam refund.
As stated above: Just today, I was able to install and play this game through steam.
Please, don't let us be a community to flame and point fingers before clarifying. Give those guys a chance to fix things and politly inform them that you have issues if you have issues.
It was clearly not their plan to delete the game from every linux users library. They just decided to not add new dlc for us. All other problems did probably happen by accident, so give them a chance to fix it while staying the good guys that ported their game long before gaming on linux got close to 1% user base.
After doing some further investigation it appears that I would face an uphill struggle to get a refund as I brought this particular game in October 2012. This was before I moved to the linux platform so I am not sure if linux/steam os was supported at this time.
I have tried setting the game to download the linux beta but this did not work. I may have a linux download of the game on another hard drive but will need to investigate.
I am open to developer/valve offering a solution to this problem though but my patience is running thin as I have been unable to play this for sometime now.
Quoting: rafebelmontI understand if they don't want (or don't have the resources) to put more DLC to Linux users. But why drop support entirely?
I don't think they actually want to drop support for the platform entirely. If you read the reply from the developer, you will find that he only mentions no plans for new dlc.
If enough people hint them that the base-game works for some and not for others, they might be willing to do something.
If we start a real flamewar on them they might just block.
Remember these people were really early in the linux game, we definitely owe them some respect for that.
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