While Valve has been able to repeatedly speed up production of the Steam Deck smashing expectations, they've hit a snag when it comes to Canada.
Due to the issues, if you're awaiting an order email for the Steam Deck you're going to have to wait a little bit longer due issues out of Valve's hands.
As the official OnDeck Twitter account said across a series of tweets:
Steam Deck production is faster than ever, and we're on track to fulfill all reservations before the end of the year! There's temporary snag for our Canadian customers that we wanted to address – please see the follow up tweet for more details:
Our distributor has hit a processing backlog for orders to Canada, so folks in this region will see a (very) temporary pause on order emails. We're working on it, and are optimistic we can resume emails to Canada soon. This doesn't impact emails or shipments to other regions.
To clarify, the reason for this pause is so our distributor can make it through the backlog of paid orders (in Canada), before we resume sending emails to folks in this region.
In case you missed it here's some other interesting Steam Deck articles:
- Valve upgrade Steam Deck when docked in new OS Beta, plus big Steam Deck Client update
- Steam Deck Q3 invites are all out early as Valve beats own production estimates (again)
- Valve had the official Steam Deck Docking Station at TGS, plus other TGS bits
Some you may have missed, popular articles from the last month:
The comments on this article are closed.
20 comments
Pattedetable Sep 23, 2022
Friendly neighbourhood Canadian here! I can attest that there was a bit of a delay, though I cannot be sure if it was exactly the same for the others. After completing the purchase, the order displayed "Shipping soon" for about 11 days. However, after being shipped it was pretty speedy. Took about 4 days to go from the literal center of the US to the eastern coast of mainland Canada. It just arrived today in fact!!
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Woodlandor Sep 23, 2022
Glad I got mine before the backlog 
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The whole world is into some state of unexplainable shopping frenzy nowadays, so this is not surprising.
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Quoting: sarmadThe whole world is into some state of unexplainable shopping frenzy nowadays, so this is not surprising.Maybe everyone fears the coming recession and wants to get theirs while the getting's still good.
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If Linux isn't gonna be a second-class citizen, I guess somebody's gotta be. 
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Or you can interpret this another way. The Steam Deck is hugely popular in Canada and they can't process orders fast enough.
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We had ordered a third Steam Deck in early August and it is already shipping. (Germany)
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Quoting: Purple Library GuyMaybe everyone fears the coming recession and wants to get theirs while the getting's still good.
Also, when something is scarce, it makes people want it all the more. It makes them feel like they are competing for it. Human nature.
You can understand something like toilet paper during the pandemic though. Around here, whenever someone coughed, everyone else beshat themselves :-)
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Quoting: GroganQuoting: Purple Library GuyMaybe everyone fears the coming recession and wants to get theirs while the getting's still good.
Also, when something is scarce, it makes people want it all the more. It makes them feel like they are competing for it. Human nature.
You can understand something like toilet paper during the pandemic though. Around here, whenever someone coughed, everyone else beshat themselves :-)
Btw the whole toilet paper thing turned out to be mostly not a thing. The real cause was that people started to go to the toilet at home instead of at the office to a large degree and toilet paper to those two environments where two different supply chains, combine that with the modern just in time production where you have no storage any more and a temporary shortage where created. That shortage then led to some people exacerbating it by hoarding when they noticed that TP was being hard to find.
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Quoting: F.UltraBtw the whole toilet paper thing turned out to be mostly not a thing.
In Germany, it was definitely a thing. Has tradition here. In France people hoard wine and condoms, in Germany toilet paper.
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Quoting: 1xokThe French priority seems more fun.Quoting: F.UltraBtw the whole toilet paper thing turned out to be mostly not a thing.
In Germany, it was definitely a thing. Has tradition here. In France people hoard wine and condoms, in Germany toilet paper.
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Quoting: Purple Library GuyQuoting: 1xokThe French priority seems more fun.Quoting: F.UltraBtw the whole toilet paper thing turned out to be mostly not a thing.
In Germany, it was definitely a thing. Has tradition here. In France people hoard wine and condoms, in Germany toilet paper.
Not sure how much fun wine and condoms will yield if you haven't had enough toilet paper first, though... ;)
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Quoting: F.UltraBtw the whole toilet paper thing turned out to be mostly not a thing...
There wasn't actually a toilet paper shortage around here, I was just working that in. People were hoarding things though, and it was more of a problem in other areas. Stores did have limits on how many items you could buy for a while, though.
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Actually, what we had a shortage of was supplies for baking. Yeast was impossible to get for a while, even flour was pretty scarce, stuff like that--being at home, everyone wanted to do some of their own baking I guess.
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Quoting: 1xokQuoting: F.UltraBtw the whole toilet paper thing turned out to be mostly not a thing.
In Germany, it was definitely a thing. Has tradition here. In France people hoard wine and condoms, in Germany toilet paper.
It was the same in Germany as in every other country, the shortage was created by the JIT production and business vs homes having different distribution lines. Then when the shortage happened people started to hoard.
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Quoting: GroganQuoting: F.UltraBtw the whole toilet paper thing turned out to be mostly not a thing...
There wasn't actually a toilet paper shortage around here, I was just working that in. People were hoarding things though, and it was more of a problem in other areas. Stores did have limits on how many items you could buy for a while, though.
Where is "here"? Yes stores in most places put limits in place before the JIT could scale up. The same thing happened with say food items, before quarantines or working at home most people eat their lunch out, now all of a sudden they do it at home, that is a 33% increase in demand right there and it took a while for the JIT to keep up.
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Quoting: F.UltraWhere is "here"? Yes stores in most places put limits in place before the JIT could scale up. The same thing happened with say food items, before quarantines or working at home most people eat their lunch out, now all of a sudden they do it at home, that is a 33% increase in demand right there and it took a while for the JIT to keep up.
I'm in a town in Southwestern Ontario, Canada. Our population actually grew during the pandemic (and/or never shrank as seasonal people got their residences changed to their primary residence so they could stay during the pandemic etc.) People didn't need to go back to where they were.
Also, we're not so JIT'ish here in general. Stock is warehoused.
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Quoting: GroganQuoting: F.UltraWhere is "here"? Yes stores in most places put limits in place before the JIT could scale up. The same thing happened with say food items, before quarantines or working at home most people eat their lunch out, now all of a sudden they do it at home, that is a 33% increase in demand right there and it took a while for the JIT to keep up.
I'm in a town in Southwestern Ontario, Canada. Our population actually grew during the pandemic (and/or never shrank as seasonal people got their residences changed to their primary residence so they could stay during the pandemic etc.) People didn't need to go back to where they were.
Also, we're not so JIT'ish here in general. Stock is warehoused.
JIT is in the producer line and not in the shop so to speak, unless you have some specific local brands of course (or if we speak about a farmers market).
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Quoting: F.UltraJIT is in the producer line and not in the shop so to speak, unless you have some specific local brands of course (or if we speak about a farmers market).
Production is different here too. Here, if a farmer produces something they take it to a marketing board receiving center. Produce as much as you can, and there's a guaranteed sale of it. Livestock, foul, eggs, milk etc. There are also farmer's market type places as anywhere, but the supply chain side may be different too. We've got big grocery chain conglomerates that source things from wherever they can and they go to distribution centers to be distributed to stores. There are mom and pop places, but big grocery stores are all affiliated with some supply chain conglomerate even if they aren't under their name. Then there are Walmart stores in most localities and most are superstores with grocery.
We didn't really have much in the way of shortages. There are umpteen different brands of arsewipe for that example, so if one brand is scarce there are others. Shortages of manufactured commodities may have been more of a problem in the cities though.
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Quoting: GroganQuoting: F.UltraJIT is in the producer line and not in the shop so to speak, unless you have some specific local brands of course (or if we speak about a farmers market).
Production is different here too. Here, if a farmer produces something they take it to a marketing board receiving center. Produce as much as you can, and there's a guaranteed sale of it. Livestock, foul, eggs, milk etc. There are also farmer's market type places as anywhere, but the supply chain side may be different too. We've got big grocery chain conglomerates that source things from wherever they can and they go to distribution centers to be distributed to stores. There are mom and pop places, but big grocery stores are all affiliated with some supply chain conglomerate even if they aren't under their name. Then there are Walmart stores in most localities and most are superstores with grocery.
We didn't really have much in the way of shortages. There are umpteen different brands of arsewipe for that example, so if one brand is scarce there are others. Shortages of manufactured commodities may have been more of a problem in the cities though.
So a farmers market, happy to hear that there are some hold outs still there in the world!
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